Project goal:To strengthen and expand the demand side of social accountability in the sub-national democratic development reform process to improve public service delivery.
The ISAF
project originated from the National Program for Sub-National Democratic
Development (SNDD) in Cambodia. The ISAF project aims to empower citizens,
strengthen dialogue and partnerships between local government and citizens,
increase the accountability of local government, improve public service
delivery, and support demand side to reach these goals. There are four main
project components to help and support the beneficiaries, as follows:
Access to
information and open budgets:Citizens will be provided and educated on information about
policies, standards, rights, budgets and performance data related to a
core set of public services provided by communes, health centers and
primary schools on an annual basis.
Citizen-led
monitoring: This is to promote the citizens’
voices through a productive dialogue between citizens and public
official/service providers, citizen monitoring of these services, and
collective actions for improvement.
Facilitation and
capacity building:This component is very crucial to support the success of
Component 1 and 2 implementations through providing training to local
actors on I-SAF related themes and capacity building to Community
Accountability Facilitators (CAFs) to act as a bridge between citizens and
state actors. The project implementation will begin with the implementation
of Component 3, which will continue throughout the project and be followed
by Component 1 and
2. Learning and monitoring: This is to track the
progress and results of the program, document lessons learnt and use this
learning to improve practices and policies over time.
